Policies - Shanili

Policies

Policies

Shanili is an online shopping arena offering a wide variety of shoes and complementary items from Israel and abroad.

SHIPPING

Shipping cost varies depending on the destination country (EMS).
Estimated shipping times is 8-16 business days.
We'll do our best to meet the shipping estimates but cannot guarantee them.

RETURNS & EXCHANGES

If for any reason you are not fully satisfied with your purchase, you may return or exchange the item within 14 days of receiving the item. All returned items must be unworn & unused and in original condition and packaging. Shipping cost will not be refunded, and it is the buyer's responsibility to pay for the return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

PAYMENT

We keep your payment information secure. We do not receive your credit card information.

A user who wishes to make purchases through the site must have a valid int'l credit card.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. We cannot be responsible for delays due to customs.

WHOLESALE

We offer wholesale prices. Contact us for further details.

ALL RIGHTS RESERVED

Design, Photography and Styling by Shanili Ltd.

CONTACT

Phone / WhatsApp: 972.52.6990656

Email: hello@shanili.com

Address: Beit Romano, 9 Derech Yafo st. Tel-Aviv, 6684201, Israel